Institutional Effectiveness Measures

IEM’s at a glance

Institutional Effectiveness Measures (IEMs) are ten core effectiveness measures to support the operationalization of institutional goals and objectives as defined in the College’s Strategic Plan (reference Strategic Plan Collegewide Strategy No. 8).  These further support the five performance measures set forth by the University of Hawaii Community Colleges, indicating alignment between the College’s planning efforts with those of the UHCC system.

Graphical depictions of the College’s 10 IEM’s within the broader context of the UHCC performance measures may be viewed in the charts below:

KELA model 12.05.16

KELA model 12.05.16

12 Institutional Effectiveness Measures

The College defined four student success Institutional Effectiveness Measures: Click here

  • Course Success Rates  (All, Filipino, Native Hawaiian, Pacific Islander, Pell)
  • Re-enrollment Rates  (All, Filipino, Native Hawaiian, Pacific Islander, Pell)
  • Degrees and Certificates Awarded (All, Filipino, Native Hawaiian, Pacific Islander, Pell)
  • Transfers to UH 4-yr Schools (All, Filipino, Native Hawaiian, Pacific Islander, Pell)

The College also uses the five CCSSE benchmarks (Community College Survey of Student Engagement) as five institutional effectiveness measures:

  • Active and collaborative learning
  • Academic challenge
  • Student effort
  • Faculty-student interaction
  • Support for learners


In July 2011, the College’s performance targets for attaining IEM’s in FY2012 were disseminated at the senior administration staff meeting.  During the following discussion regarding integrated degree, program, and course assessment plan, Annual Review Performance Data (ARPD) and department tactical plan results were used to assess these performance measures.  The FY2010 actual and FY2011 preliminary results served as the basis for setting the FY2012 goals, and for assessing the College’s successes / areas for improvement in each of the performance measures.