Institutional Effectiveness Measures

IEMs at a glance

Institutional Effectiveness Measures (IEMs) are ten core effectiveness measures to support the operations of institutional goals and objectives as defined in the College’s Strategic Plan.

These further support the five performance measures set forth by the University of Hawaii Community Colleges, aligning the College’s planning efforts with those of the UHCC system.

The KELA Model

KELA model 12.05.16

KELA model 12.05.16










Achievement: Student Success Measures

Four institutional effectiveness measures focus on student achievement:

  • Degrees and Certificates
  • Transfers
  • Reenrollment
  • Course Success

Click here for detailed tables to see the numbers behind these four measures. Demographics include all students, as well as breakdowns for Filipino, Native Hawaiian, Pacific Islander, and Pell recipient populations.

Engagement: CCSSE

The Community College Survey of Student Engagement (CCSSE)  asks students about their college experience — how they spend their time; what they feel they have gained from their classes; how they assess their relationships and interactions with faculty, counselors, and peers; what kinds of work they are challenged to do; how the college supports their learning; and so on.

The College uses five CCSSE benchmarks as institutional effectiveness measures:

  • Active and collaborative learning
  • Academic challenge
  • Student effort
  • Faculty-student interaction
  • Support for learners
Click here for detailed reports to see summaries of the survey findings particular to the College.